Skip to main content

Good Listening Skills Lead to Effective Communication - Avontix

Picture courtesy:

To engage in effective communication, one needs to listen properly and respond. We all know there’s a difference between hearing and listening. When a sound is sensed by the ears, hearing happens; this doesn’t require any special efforts. However, listening happens only when we consciously put efforts to understand the meaning of the words.This requires concentration on what others are saying. Listening by itself requires efforts, so one can understand that listening well requires much more efforts and concentration. To be able to mingle with others easily and actively participate in conversations, it is important that we listen well.

Many people wrongly assume that if they are not talking much and letting others do the talking, they are good listeners. What happens in such cases is that they might be hearing to what others say rather than listening well. Listening is an art in itself that needs the practice to perfect. Here are some pointers to enhance the art of listening.
  • Eye contact: The first step to learn the art of listening is making eye contact with the person to whom we are speaking. All of us might have had an irritating experience of feeling neglected and rejected when we were speaking to someone. If we think a little on this, we get to know that person was not interested in us so, didn’t bother to listen to us. The key take away from this point is that we should be interested in what the other person is saying and to demonstrate this we have to make an eye contact with the people whom we are talking to.
  • No interruption: We should make a note of the point that interrupting while others are speaking is not a good sign of listening attentively. Good listening is that where the speaker gets uninterrupted attention and is able to convey his thoughts without our opinions thrust upon him. 
  • Body language: Although we should not disrupt when others are talking, we should neither sit silently to make others believe that we are only physically present but not mentally. To make people understand that we are listening, we should use few words and our body language like a nod, a smile etc. It’s not just our body language that is important, but the speaker’s body language as well. Good listening skills include comprehending the speaker’s non-verbal communication also and acting accordingly.
  • Open-ended questions: When the other person has finished talking, we should ask some open-ended questions to reinforce the fact that we are actively listening to what has been said and we understand it. 
  • Being open-minded: One of the most important aspects of listening skills is being open-minded while listening without any preconceived notions. We should not have a negative evaluation or judgment about the other person’s thoughts while they are speaking. This helps us to understand what they actually mean to say and reciprocate accordingly. 
  • Observation and analysis: Observing people and their conversations is a good way to master listening skills. Also, we can take our family and friends’ opinion on what they think of us per our listening skills and improve on points which they don’t like in us.

People who master listening skills enjoy a better life because people are attracted towards them and they make much better relationships due to their effective listening and communication skills. 

Previous:"Five Frequently Used Medical Codes"


Popular posts from this blog

That’s Hilarious! Funny Must-Read Medical Transcription Errors!

Doctors every now and then come across some very critical bloopers from medical transcriptionists. Some of these can be downright funny! It’s common for transcription errors to creep in for various reasons like the dictation might not be clear, too many medical terms stuffed in, or misunderstanding at the transcriptionist’s end. Medical transcriptionists vary in experience and skill and may not be well versed with some medical terms. Here is a compilation of some very funny transcription mistakes you could note to avoid being on the receiving end of the laughter! 

   ·"Eyes and nose continue to be within normal limits" (I & O).    ·"History of sick as hell disease" (sickle cell)    ·"She was a bitch and grinned" (a bit chagrined).    ·"The last day the patient took their meds was for beaver."  (forever).    ·“49 year old occasional male”(Caucasian male).    ·“Borderline respectable pancreatic cancer”. (Resectable).    ·“Patient is alert and orien…

Role of Proofreading in Healthcare Documentation -Avontix

Picture courtesy:
Medical transcription or healthcare documentation deals with the documentation of voice files which is prone to many errors due to the kind of work it involves. Healthcare documentation specialists have to listen to various physicians’ voice files with different accents and document them in a prescribed format. Often there are issues with the voice files regarding the background noises, the clarity in the physician’s speech etc. that give a challenge to the medical transcriptionist. Moreover, many people in healthcare documentation jobs work remotely without any immediate supervisor to rectify errors if there are any. This kind of work needs that the medical transcriptionist is independent, self-motivated and responsible towards the work being done. Being an indispensable part of the healthcare industry, the healthcare documentation specialists take pride in their jobs and work relentlessly for the accuracy and comprehensiveness of the documentation t…

Pointers for Accurate Healthcare Documentation -Avontix

One of the exciting and trending career options available for graduates is healthcare documentation that is also known as medical transcription. There is no dearth of opportunities in medical transcription jobs in Hyderabad as there are a good number of medical transcription companies here. Avontix is a good option for those who want to take up healthcare documentation in Hyderabad. For all those who want to excel in healthcare documentation here given are few tips.
Good typing skills help: One of the key requirements for medical transcription jobs is typing error-free with a good speed. Apart from regular typing skills, it is necessary that you learn and master the keyboard shortcuts and minimize the use of the mouse to accelerate your typing speed. It has to be remembered that typing fast with minimum errors is the key to success in this job. Hence, practicing typing without errors and without the need of deleting and re-typing is important.
Excel with listening: One of the pre-requi…